MSPercury docs

Known issues

This is a curated list of problems we already know about — verified, reproducible, and on our plate. If you hit one of these, you don’t need to report it; we have it. If you hit something else, we probably want to hear about it.

  • IT Assessment wizard photo cap is 8 MB per image. Slightly bigger than what most iPhones produce on first-tap, but a long-exposure or pano from a recent flagship can hit it. We’ll raise it once we add server-side downscaling on upload.
  • Per-tenant DB snapshots missing. You can export your tenant data as a ZIP from /settings/export, but an on-demand per-tenant database snapshot is not available. Server-wide backups happen nightly and cover your data either way. On the roadmap for Q4 2026.
  • Dark mode contrast on accent cards. A few card components lose contrast when your accent color sits in the yellow-green band and the UI is in dark mode. We iterate on this each release.
  • IT Assessment wizard feels wonky at the end. The last two steps can stall for several seconds while WeasyPrint renders the collected findings into a downloadable PDF. We plan to show a progress indicator so you know the app is working, not hung.

Report a new one via /feedback — takes 30 seconds.